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Q. How do I send the prescription to you?
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A. If you have a valid prescription, you are requested to please scan and email us the prescription at support@rxdrugpharma.com.
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Q. What If I Do not have the prescription?
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A. Simply take benefit of our online medical form and our physicians will write a prescription for you without any extra cost.
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Q. How long does it take to ship the drugs to my home or office?
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A. Being an international shipping, generally the package takes 10-15 business days to reach at your place.
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Q. What are generic drugs?
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A. When a drug company first invents a drug, that company is the only one allowed to make that drug for a certain number of years (approximately 10 years in the US and 5-7 years in Canada). After this time period, other companies are allowed to make the same drug. These drugs are called generics. The original drug is called a brand name drug. Brand name drugs and their generics are IDENTICAL in terms of active ingredients. The generic pills may look different (because they are made by a different company) but inside is exactly the same active ingredient which works in exactly the same way. The only difference between brand name drugs and generic drugs is that generics are always less expensive.
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Q. How do I return something to rxdrugpharma.com?
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A. We don't accept returns on prescription items, because it's illegal for us to reuse or resell them. If your prescription order was damaged in shipping or if the incorrect item was shipped, please e-mail us immediately at support@rxdrugpharma.com. Please include your order tracking number in your e-mail so that we may assist you more quickly.
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Q. Do you have detailed ordering instructions?
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